Everything Sensia actually does
What customers say. What it means. What to do about it - organized the way the product itself is, not the way a feature-list generator would.
Collection
Meet customers where the product already is.
QR codes generated per product, a mobile-first public form with photo/video upload, one-tap reason-tag chips, purchase-context fields, and a honeypot-based anti-spam layer that never shows a real customer a CAPTCHA.
Public feedback form — screenshot placeholder
AI Analysis
Know what customers love, dislike, and want changed - not just what they said.
Every submission gets sentiment, theme, and issue extraction, plus a drafted reply your team can send as-is or edit. Brand- and product-level AI narrative overviews are cached, not regenerated on every page load.
AI narrative panel — screenshot placeholder
Analytics
See the pattern, not just this week's numbers.
Brand, product, and category-level dashboards with custom date ranges and an exportable feedback table - the same data your team sees, in a format that leaves the app.
Analytics dashboard — screenshot placeholder
Closing the loop
Respond before a quiet complaint becomes a loud one.
Reply by email or WhatsApp deep-link, a weekly digest, and a negative-spike alert the moment feedback trends the wrong way.
Feedback response view — screenshot placeholder
Growth tools
Turn real feedback into your best marketing material.
A testimonials library sourced from consented positive feedback, an embeddable rating widget for your own site, printable QR posters, and optional feedback incentives.
Testimonials & embeddable widget — screenshot placeholder
See it running against your own products.
Book a demo and we'll walk through the exact flow above with real data.